Service contracts

Fixed prices shown as guidance. Final pricing and coverage will be confirmed subject to machinery purchase, site conditions and installed options.

Essential

£750 / year (indicative)

  • Email support & triage
  • Documentation access
  • Discounted spare parts
  • Annual health check (remote)

Standard

£1,500 / year (indicative)

  • Everything in Essential
  • Priority response window
  • 1 planned maintenance visit
  • Reduced call-out rate

Premium

£2,500 / year (indicative)

  • Everything in Standard
  • Fast-track engineer scheduling
  • 2 planned maintenance visits
  • Consumables pack (selected items)

Next step

Contact our team to review contract options alongside your machinery and support requirements.

Quick answers

Helpful answers for buyers, service teams and project planners.

What is included in a service contract?

Service contract tiers are designed to cover planned support, response arrangements and maintenance guidance for packaging machinery.

How do I choose the right contract tier?

Choose the tier that matches your line criticality, production schedule, response expectations and maintenance priorities.

Can service contracts be discussed before purchase?

Yes. Lancing UK can review your machinery, production needs and support expectations to recommend the right cover level.

What can a service contract include?

Service contracts can include planned visits, maintenance guidance, response agreements and support shaped around your line criticality and uptime needs.

Why planned maintenance matters on packaging lines

Service contract pages can rank for aftercare and support intent when they explain the practical value of scheduled maintenance clearly.

Planned maintenance helps reduce unplanned downtime, protects machine performance and gives engineering teams a clearer schedule for inspections, wear-part replacement and servicing activity. For packaging lines, that can also improve consistency across filling, capping, labelling and conveying stages.

The right service contract depends on the machine mix, running hours, product environment and the level of in-house engineering support already available on site. The goal is not just servicing for its own sake, but a maintenance plan that supports reliable production.

Typical contract focus

Inspection routines, wear-part review, maintenance intervals, service scheduling and practical operating guidance.

Useful for growing lines

Contracts can be especially useful where output has increased and reactive-only support is no longer enough.

Works alongside spares

Service planning is stronger when it is linked to spare-parts identification and recommended stockholding.

Wider routes

Planning beyond the immediate support request

These pages help when the enquiry is part of a wider line upgrade, complete-line project or format-change decision.

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